Privacy Policy
Introduction
At Dizzy D, your privacy is important to us. This Privacy Policy outlines how we collect, use, disclose, and protect the personal information of visitors and customers using our website and services, including solar panel installations, electrical work, air conditioning, heat pumps, and more.
We are committed to handling your data responsibly and in accordance with applicable privacy laws in Australia, including the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
Information We Collect
We may collect the following types of information:
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Personal Information: such as your name, contact number, email address, residential address, and any other information provided when you book a service or contact us.
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Service-related Information: details about your home or property for service quotes and installations.
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Usage Information: like your IP address, browser type, device information, and browsing patterns on our website.
How We Collect Information
We collect data through:
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Online booking forms
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Contact or inquiry forms
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Cookies and web analytics tools
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Direct communication via phone or email
Why We Collect Information
We collect and use your data to:
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Provide and manage our services
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Confirm bookings and schedule appointments
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Communicate with you regarding service updates
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Comply with legal obligations
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Improve user experience and optimize website performance
Sharing Information with Third Parties
We may share your data with:
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Trusted third-party service providers (e.g., technicians, payment processors)
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Regulatory or law enforcement bodies where required by law
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Marketing platforms (only with your consent)
We do NOT sell your personal information.
Your Rights
Under applicable laws, you have the right to:
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Access and update your personal information
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Request deletion of your information
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Withdraw consent to certain uses of your data
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Lodge a complaint with the Office of the Australian Information Commissioner (OAIC) if you believe your rights have been violated
Data Protection and Security
We take reasonable technical and organisational measures to protect your personal data against unauthorized access, loss, or misuse. This includes secure storage, encryption, and access controls.
Children’s Privacy
Our website and services are not intended for children under 13. We do not knowingly collect data from minors.
Updates to this Policy
We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with the revised effective date.
Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
📧 info@dizzyd.com.au
📞 1300 DIZZYD